Service is an extension of our product line, not just a sideline.

From consulting at the concept stage to follow-up and response after installation, you can count on us for expert, ongoing support. Our roster of seven key services is structured to cover every phase of your Cyclonaire solution from start to finish. We’ll do whatever it takes to keep your system up and running.

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Commissioning

Through commissioning, we make sure that your Cyclonaire system and all components are designed, installed, tested, operated and maintained correctly. Commissioning services take you from initial start-up through ongoing maintenance plans, and everything in between. Our way of protecting your investment so that you aren’t compromised with downtime, repairs and inefficiency.

Contact Andy Van Deun - (402) 362-2000 x271

Construction Management

As your partner, we work closely with you to ensure that your Cyclonaire equipment is installed correctly and functions properly. This proven process includes the civil, mechanical and electrical design and installation of your equipment. It is overseen by the project manager who has in-depth knowledge of your Cyclonaire equipment. From pre-start checkout and full-functioning testing to comprehensive training, when you choose Cyclonaire, you know your equipment will perform as promised.

Contact Andy Van Deun - (402) 362-2000 x271

Consulting

Our application engineers are seasoned experts who know conveyance equipment and dry bulk materials. They provide input and advice gained by reviewing your process requirements, analyzing your materials and evaluating your existing conveying system. Consulting is the best way to ensure efficient and cost-effective operation.

Contact Mike Colella - (402) 362-2000 x233

Field Service

Nobody knows your Cyclonaire equipment like our field technicians. These material handling experts are available 24/7, 365 days a year to provide full troubleshooting service and repair assistance. We also conduct hands-on training for your maintenance and/or operations personnel to ensure continuous, effective operation of your equipment. For more in-depth information, we offer classes and seminars at our facility in York, Nebraska.

Contact Andy Van Deun - (402) 362-2000 x271

Material Testing

CycloTech, our state-of-the-art technology demonstration and system proving facility, is a valuable resource for preventing on-site system failures once your equipment is installed. It is here that we provide full scale testing of dry bulk materials in semi-dense, dense and dilute phases in vacuum, pressure and combined vacuum-pressure modes. We conduct bench testing all the way to full system mockups that we actually run to assess functionality. By measuring the characteristics and behavior of materials, we verify that the proposed Cyclonaire solution will provide the performance you expect.

Contact Mike Colella - (402) 362-2000 x233

Project Management

Comprehensive project management—from start to finish—is the backbone of our company. It’s a reliable source of support and expertise that covers initiating, planning, executing, controlling and closing a project. A dedicated project manager coupled with a project engineer work closely with you to manage the details of equipment design, manufacture and installation. Our technicians oversee equipment installation and provide hands-on services throughout, including evaluating pipe routing, headroom clearance and control interfaces. We work on-site, coordinating with installation contractors while overseeing the placement of Cyclonaire equipment. The result is efficient, trouble-free startup.

Contact Andy Van Deun - (402) 362-2000 x271

Turnkey Solutions

Many of our customers rely on us to provide turnkey solutions, allowing us to handle all project details from start to finish. Beginning with initial planning and consulting, we diagnose how every single process functions as part of a larger plan. Then we put our wide-ranging capabilities and knowledge to work to make sure your facility is set up for effective operation. From there we take charge of all the work associated with getting your solution up and running, from engineering and purchasing, to in-house testing and PLC programming. In other words, you can sit back and let us do what we do best.

Contact Mike Colella - (402) 362-2000 x233